Irina Ciochiu is a Romanian entrepreneur and legal professional, and the Founder and CEO of FlightHelp. Her background is in law, which she studied at the University of Craiova, and it has shaped the way she approaches challenges in highly regulated industries. Early in her career, she developed a strong interest in how legal frameworks operate in practice, particularly when individuals face difficulties accessing or understanding their rights.

Today, her work focuses on passenger rights, with a particular emphasis on EU261 regulations. She founded FlightHelp to simplify the process of claiming compensation for flight delays, cancellations, and overbookings. Her objective has always been to translate complex legal regulations into clear, practical solutions that people can easily understand and use.

Irina believes in building solutions that are both scalable and rooted in real-world needs. Her approach emphasizes structure, measurable outcomes, and continuous improvement. Rather than overcomplicating problems, she breaks them down into manageable steps and focuses on the actions that create the greatest impact.

At the core of her work is a simple belief: legal protections only have value when people can effectively access and use them. This principle continues to drive her efforts to improve the systems she builds and to make passenger rights more accessible across Europe.